- RT maintains a facility-wide 100% shredded
documentation status. If your visit generates refuse, we ask that you
use our shredding station to destroy unwanted documents, Floppy Disk
and Compact Disc media. If you would rather not destroy your refuse
on site for security reasons, we ask that you do not discard it on
site and instead take it with you at the end of your visit. Under no
circumstances should you discard it on site without destroying it.
- If you generate waste metals and/or plastics
(old parts, plastic pop bottles, etc.), we ask that you deposit them
in the appropriate recycling bins.
- RT maintains a small kitchen facility and
discourages the use of paper and plastic products for eating and
drinking due to the impact those materials have on land fill. Please
feel free to use the provided glassware and silverware, and
leave it in the dishwasher when finished. We strive to produce a
minimum of refuse and the use of our facilities will go a long way
toward reducing our facility output. You are welcome to any
refreshments that you locate in our common kitchen area.
- The RT Software Hosting Building is a
closely monitored, temperature and humidity controlled environment,
and the Data Center areas of the facility are
ABSOLUTELY OFF LIMITS for all liquids and organics due to
the extremely sensitive and expensive nature of the devices in play. Please do
not bring any food or drink into any Data Center area. Please
understand if we ask you to immediately remove any materials brought
into those areas in violation of the policy. If any materials are
discovered, they will be removed and discarded immediately.
- Although we certainly do not object to those
individuals who smoke, the entire Data Center Facilities are off
limits to all forms of smoking and to all use of any form of
tobacco product. This is due to community health concerns, and for
appropriate protection of the sensitive equipment and ventilation
systems in use on site. Additionally, the State of Michigan passed a
law effective May 1st, 2010 which prohibits smoking in all public
and private business structures such as the RT Data Center.
- As a customer you are granted 24/7/365
access to the facility. If you are on site we ask that you do not
grant access to anybody else who is not your guest and who is asking
to be allowed in. Each customer has a method of access and an
alternate method of contacting us for authorized entry.
- All power distribution, alarm, video,
monitoring and ventilation systems and controls are strictly off limits. If
you are on site and need to gain access to or adjust any of these
shared systems you are required to contact us for assistance.
- The facility is equipped with three-phase
four-wire, 120/240-volt delta service. As such, there are
separate phases of 120 volt power (with each cabinet on only one of
the phases @120v in order to keep all interconnected equipment in
phase), along with a 240 volt phase with service outlets located throughout the Data Center area. All outlets
are clearly marked, and we ask that you exercise extra caution if you are
working on a project and need to plug equipment into any power
source. If you plug equipment into an outlet that does not match the
required power, you may damage or destroy the equipment and cause
harm to the facility.
- We ask that you immediately report any
problems or concerns if you have issues while on site.